SHIPPING AND DELIVERY
Your orders will be delivered to Hepsijet cargo within 2 business days.
Our products are shipped in special packages designed to be waterproof and bearing the Justever brand logo.
If your package is damaged, torn or opened during delivery, please do not accept it and inform us by sharing the situation with the cargo company. If it arrives with external packaging, check the situation during delivery.
RETURN CONDITIONS
You can return the products you purchased from Justever.com within 14 days from the invoice date, provided that they are unused.
Important Reminder: Due to hygiene rules, returns are not accepted for underwear products (boxers, bras, singlets, bodysuits) that have been opened or tried on. The products you will return must have a product information card.
The order number and reason for return must be written on the package you will deliver to the cargo company.
Shipping costs for exchanges and returns are our responsibility. Shipments must only be made with our contracted cargo company, MNG Cargo.
You can send your package cash on delivery by giving the cargo company the return code given to you by our customer service.
Shipments sent to us by other cargo companies with cash on delivery will not be accepted.
When the product reaches us, the return is inspected and if approved, your refund will be processed by our payment method PAYTR, in accordance with your payment method.
Your refund will be sent to your bank as soon as your refund is approved. For payments made by credit or debit card, the refund will be reflected on the card or account from which the payment was made within 1 to 14 business days.